Our quality policy and company guidelines
We are ISO certified since 08.06.2016 (ISO 9001:2015)
Our
Quality Management
1. Customers
- We want to further expand our position as a technology leader
- We supply our customers with individual all-in-one solutions from a single source.
- We are always available to our customers as long-term business partners.
- We promise flexibility, high professional competence and personnel stability.
2. Employees
- Our employees are the most important resource for implementing our projects and achieving high customer satisfaction.
- We make family-friendly working hours possible.
- We treat each other with respect and partnership.
- Employees can and should help to shape our structures and processes.
- We ensure occupational safety by adhering to the guidelines of our customers on site.
3. Suppliers
- Our suppliers are important partners who support us in fulfilling our customers’ requirements. We maintain a spirit of partnership.
- After-sales support for projects, training of our own maintenance personnel and qualified support in troubleshooting are important criteria in the selection of our suppliers.
4. Quality
- We are constantly improving ourselves and our services.
- We define goals for continuous improvement.
- We deal offensively and constructively with errors and complaints.
- We use employees’ suggestions and ideas for improvement to ensure continuous further development.
- We apply the Six Sigma principle and are striving against 0 errors.
5. Environment
- Awareness raising among employees for the environment.
- Encourage and demand responsible use of resources.